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Thank you for your interest in the privacy policy of FORLIFE Produktions- und Vertriebsgesellschaft für Heil- und Hilfsmittel mbH. You can use the FORLIFE websites without providing any personal data. However, if an individual wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we will obtain the consent of the individual concerned.
The processing of personal data, such as the name, address, email address, or telephone number of an individual, always complies with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to FORLIFE. Through this privacy policy, we aim to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, this privacy policy informs individuals of their rights.
FORLIFE, as the controller responsible for processing, has implemented technical and organizational measures to ensure the highest possible protection of personal data processed via this website. Nevertheless, data transmissions over the internet can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, individuals are free to transmit personal data to us via alternative methods, such as by phone.
The data protection declaration of FORLIFE is based on the terms defined by the General Data Protection Regulation (GDPR) of the European Union. To ensure our data protection declaration is easily understandable and transparent, we first explain the terms used as follows:
a) Personal data
Personal data refers to all information related to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
b) Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
f) Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for processing
Controller or controller responsible for processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
A processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
i) Recipient
A recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
j) Third party
A third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
The controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member states of the European Union, and other provisions related to data protection is:
FORLIFE Produktions- und Vertriebsgesellschaft für Heil- und Hilfsmittel mbH
Am Studio 16
12489 Berlin
Germany
Telephone (Headquarters): +49 (0) 30 65 07 36 – 0
Email: mail@forlife.info
FORLIFE is part of the GHD GesundHeits GmbH Germany Group (GHD).
The GHD has appointed a group data protection officer according to Art. 37 (2) GDPR.
You can contact him at the following contact details:
GHD GesundHeits GmbH Germany
Bogenstraße 28a
22926 Ahrensburg
Germany
Telephone: +49 (0) 4102 51 67 - 0
Email: datenschutz@gesundheitsgmbh.de
Website: www.gesundheitsgmbh.de
Any data subject can contact our Data Protection Officer directly at any time with all questions and suggestions concerning data protection.
The FORLIFE websites use cookies. Cookies are text files that are stored on a computer system via an internet browser.
Many websites and servers use cookies. Most cookies contain a so-called cookie ID—a unique identifier of the cookie. It consists of a string by which web pages and servers can assign the specific internet browser in which the cookie was saved. This allows visited websites and servers to differentiate the individual browser of the data subject from other internet browsers that contain different cookies. A specific internet browser can be recognized and identified using the unique cookie ID.
By using cookies, FORLIFE can provide more user-friendly services that would not be possible without the cookie setting.
Cookies allow us to optimize the information and offers on our website in a user-friendly manner. As already mentioned, they enable us to recognize users of our website. The purpose of this recognition is to make it easier for users to utilize our website. For instance, a user of a website that uses cookies does not have to enter access data every time the website is accessed because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.
The FORLIFE website collects a series of general data and information each time the website is accessed by a data subject or an automated system. These general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, FORLIFE does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, FORLIFE analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The controller responsible for processing stores and processes the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
Our company stores personal data for the duration necessary to fulfill statutory duties or to complete the tasks for which they were collected. After the expiry of statutory tax-related, commercial law, and medical device law retention periods, the relevant data are routinely deleted unless their further processing has been expressly consented to.
Your personal data will not be transferred to third parties unless it is necessary for the execution of contractual obligations or you have explicitly consented to it. For instance, it may be necessary to share your address and order details with your wholesale partner when you order products. When using external service providers/processors, they are carefully selected and contractually obligated under Art. 28 GDPR to comply with all data protection regulations. In particular, we use the services of billing centers for the billing of services provided to you.
If you contact us via contact form, sample order form, email, or telephone, all resulting personal data are stored for the purpose of processing your request and for any follow-up questions. These data will not be shared without your consent.
If a data subject wishes to exercise any of the following rights, they can contact our data protection officer at any time:
a) Right to Confirmation
Every data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether or not personal data concerning them are being processed. If a data subject wishes to avail themselves of this right of confirmation, they may, at any time, contact our Data Protection Officer.
b) Right to Access
Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller free information about their personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
- the purposes of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- if the personal data are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Moreover, the data subject has the right to be informed if personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
c) Right to Rectification
Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain the rectification of inaccurate personal data concerning them without undue delay. Considering the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
d) Right to Erasure (Right to be Forgotten)
Every data subject affected by the processing of personal data has the right granted by the European legislator to demand the erasure of personal data concerning them without undue delay where one of the following grounds applies, as long as the processing is not necessary:
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
- The personal data have been unlawfully processed.
- The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by FORLIFE, they may at any time contact our Data Protection Officer. Our Data Protection Officer shall promptly ensure that the erasure request is complied with immediately.
e) Right to Restriction of Processing
Any data subject affected by the processing of personal data has the right, granted by the European legislator, to request the controller to restrict processing if one of the following conditions applies:
- The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
- The controller no longer needs the personal data for the purposes of processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
- The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.
If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by FORLIFE, they may contact our Data Protection Officer at any time. The Data Protection Officer of FORLIFE will arrange for the processing to be restricted.
f) Right to Data Portability
Each data subject affected by the processing of personal data shall have the right, granted by the European legislator, to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They shall also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, if the processing is based on consent under Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, or on a contract under Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Moreover, in exercising their right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may contact the Data Protection Officer of FORLIFE at any time.
g) Right to Object
Every data subject affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time, to the processing of personal data concerning them which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
FORLIFE shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.
If FORLIFE processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning them for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to FORLIFE processing for direct marketing purposes, FORLIFE will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to their particular situation, to object to the processing of personal data concerning them by FORLIFE for scientific or historical research purposes or statistical purposes under Article 89(1) of the GDPR unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To exercise the right to object, the data subject may directly contact the Data Protection Officer of FORLIFE. The data subject is also free to use their right to object in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.
h) Automated Individual Decision-Making, Including Profiling
Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or
2) it is based on the data subject's explicit consent, FORLIFE shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, they may at any time contact the Data Protection Officer of FORLIFE.
i) Right to Withdraw Data Protection Consent
Each data subject affected by the processing of personal data has the right granted by the European legislator to withdraw their consent to the processing of their personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may at any time contact the Data Protection Officer of FORLIFE.
j) Right to Lodge a Complaint with a Supervisory Authority
If a data subject has complaints about the processing of their personal data, they have the right to lodge a complaint with the competent supervisory authorities. They may do so with the data protection authority responsible for their place of residence or state, or with the supervisory authority responsible for us, which is:
Berliner Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin
Email: mailbox@datenschutz-berlin.de
Telephone: +49 (0) 30 13 88 90
Fax: +49 (0) 30 21 55 05 0
The controller responsible for processing has integrated the component Google Analytics (with anonymization function) on this website. Google Analytics is a web analytics service. Web analytics involves the collection, compilation, and analysis of data about the behavior of visitors to websites. Among other things, a web analytics service collects data about which website a data subject came from to a website (so-called referrer), which sub-pages of the website were accessed, or how often and for what duration a sub-page was viewed. Web analytics is primarily used to optimize a website and to carry out a cost-benefit analysis of internet advertising. We collect and analyze your use of our websites with Google Analytics, provided you have given us your consent (Article 6(1)(a) GDPR and Article 9(2)(a) GDPR) via the cookie banner.
The provider of the Google Analytics component and the recipient of the data processed with Google Analytics is Google LLC., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA ("Google").
The controller responsible for processing uses the addition "_gat.anonymizeIp" for the web analysis via Google Analytics. This addition truncates and anonymizes the IP address of the internet connection of the data subject by Google if the access to our websites occurs from a Member State of the European Union or from another contracting state of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Data transfers to the USA occur when you have given your consent within the cookie banner.
The purpose of the Google Analytics component is to analyze the traffic on our websites. Google uses the data and information collected, among other things, to evaluate the use of our website to compile online reports for us showing the activities on our websites, and to provide other services related to the use of our website. We evaluate the use of the websites offered by GHD and the advertisements placed together with the use of this website. In this process, pseudonymous user profiles are created from the processed data. The agreed retention period for user and event data linked to cookies, user identifiers, and advertising IDs is 26 months from the time of your consent.
If you have given us your consent in the cookie banner, Google Analytics sets a cookie on the information technology system of the data subject. With the setting of the cookie, Google is enabled to analyze the use of our website. Each time one of the individual pages of this website or other websites operated by GHD and on which a Google Analytics component has been integrated is called up, the internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for online analysis. During this technical process, Google becomes aware of personal data, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks and subsequently enable commission settlements. Personal information, such as the access time, the location from which access was made, and the frequency of visits to our website by the data subject, is stored via the cookie.
The data subject can prevent the setting of cookies by our website at any time, as already described above, by means of an appropriate setting of the internet browser used and thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. Furthermore, a cookie set by Google Analytics can be deleted at any time via the internet browser or other software programs.
Furthermore, the data subject has the possibility to revoke consent for the collection of data generated by Google Analytics, which relates to the use of websites of GHD, as well as the processing of such data by Google, pursuant to Article 6(1)(a) GDPR, Article 9(2)(a) GDPR, and Article 49(1)(a) GDPR. To do this, you can download and install a browser add-on from the following link: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout). This browser add-on tells Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as a revocation of consent. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or any other person within their sphere of control, it is possible to reinstall or reactivate the browser add-on.
Further information and the applicable data protection provisions of Google can be found at [https://www.google.de/intl/de/policies/privacy/](https://www.google.de/intl/de/policies/privacy/) and [http://www.google.com/analytics/terms/de.html](http://www.google.com/analytics/terms/de.html). Google Analytics is explained in more detail under this link: [https://www.google.com/intl/de_de/analytics/](https://www.google.com/intl/de_de/analytics/).
Article 6(1)(a) of the GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other service or consideration, then the processing is based on Article 6(1)(b) of the GDPR. The same applies to such processing operations that are necessary for carrying out pre-contractual measures, such as inquiries concerning our products or services. If our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Article 6(1)(c) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for instance, if a visitor were injured in our facility and their name, age, health insurance data, or other vital information had to be passed on to a doctor, hospital, or other third parties. In this case, the processing would be based on Article 6(1)(d) of the GDPR.
Ultimately, processing operations could be based on Article 6(1)(f) of the GDPR. This legal basis covers processing operations that are not covered by any of the aforementioned legal grounds, if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not prevail. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 of the GDPR).
When processing special categories of personal data (e.g., health data), we generally obtain the consent of the data subject under Article 9(2)(a) of the GDPR. Should consent not be available, we base this processing on Article 9(2)(b) and/or (c) GDPR for the fulfillment of rights arising from social protection for the data subject and controller, and the protection of vital interests of the data subject.
Additional legal bases for processing special categories of personal data include Article 9(2)(h) GDPR (for healthcare provision) and Article 9(2)(i) GDPR (to ensure high standards of quality and safety of health care and of medicinal products or medical devices).
If the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest is the conduct of our business operations for the well-being of all our employees and shareholders.
The controller responsible for processing collects and processes the personal data of applicants for the purpose of handling the application process. This processing can also be carried out electronically. This is particularly the case when an applicant submits the relevant application documents electronically, for example via email or through a web form on the website. If the controller responsible for processing enters into an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller responsible for processing, the application documents will be automatically deleted two months after the notification of the rejection decision, unless other legitimate interests of the controller responsible for processing oppose such deletion. A legitimate interest in this regard could be a duty to provide proof in proceedings under the General Equal Treatment Act (AGG).
We inform you that the provision of personal data is partly legally required (e.g., tax regulations) or can also arise from contractual arrangements (e.g., details of the contractual partner).
Sometimes, for a contract to be concluded, it may be necessary for a data subject to provide us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company enters into a contract with them. Non-provision of the personal data would result in the inability to conclude the contract with the data subject.
Before providing personal data, the data subject must contact our data protection officer. Our data protection officer then informs the data subject on a case-by-case basis about whether the provision of the personal data is legally or contractually required, or necessary for the conclusion of a contract, whether there is an obligation to provide the personal data, and the consequences of not providing the personal data.
As a rule, we do not use fully automated decision-making processes pursuant to Article 22 of the GDPR to establish and conduct business relationships. Should we use such processes in individual cases, we will inform you separately about this and your related rights, if this is legally required.
We partially process your data automatically with the goal of evaluating certain personal aspects (profiling). We use profiling, for example, in cases where we want to inform you specifically about products and services. This enables demand-oriented communication and advertising, including market and opinion research.
The FORLIFE website contains links to third-party websites, plugins, or applications. If you follow these links or connect with these services, these external websites may collect or share data about you. FORLIFE does not control these third-party websites or how they use your data. We recommend that you read the privacy policy of each website you visit if you have concerns about how they handle your information.